Pay Key Employees More — or Lose Them and Pay Even More
Today’s higher inflation and salaries spur the need for equity pay increases — but it’s a persistent issue, and owners must choose their targets wisely Inflation remains high despite the interest-raising efforts of the Federal Reserve, and salaries are rising...
Ransomware Is on the Rise: How to Protect Your Business
Preventing ransomware from holding your data and systems hostage requires both technological and HR strategies I recently visited my local auto repair shop to fix my car but found the owner distraught and not serving customers. Cybercriminals had frozen him out of his...
Setting Competitive Compensation Amid Rising Inflation
Spiraling prices are diluting the dollar, and inflation and a tight labor market are increasing wages. How can employers determine fair pay? Higher inflation is persistent and shows little sign of slowing down. The Consumer Price Index rose 9.1% year-over-year in...
Is Bad Customer Service Killing Your Company?
Long wait times, unsatisfying or frustrating interactions, and employee disengagement may signal the need for resource reallocation We’ve all experienced bad customer service, and more of us are experiencing it far more often. You call into a company and sit on hold...
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